Frequently Asked Questions
Everything you need to know about your beauty essentials.
Are your beauty products authentic?
Absolutely. At FMCGCart, we source all our products directly from authorized distributors and official brand partners to guarantee 100% authenticity for every item in our store.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your skincare or makeup essentials sooner.
What is your return policy for opened items?
Due to hygiene and safety reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If a product arrives damaged, please contact our support team immediately.
Do you offer international shipping?
Currently, FMCGCart ships to select countries. You can view the full list of available shipping destinations and calculated rates during the checkout process.
How can I track my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless shopping experience.